Refund Policy
1. Returns and Refunds
We want you to be completely satisfied with your purchase from Anabella’s Fashion Canvas. If you are not happy with your order, we offer the following options:
-
Refund: No cash refund, just credit for online store.
-
Exchange: You can request a exchage within 15 days of receiving your order. After this period, not exchange is available. If you prefer, we can exchange the item for a different size or color, subject to availability.
2. Conditions for Returns
-
The item must be in its original condition, unworn, and with all tags attached.
-
Returns must be initiated within the specified time frame.
-
We do not accept returns for personalized or custom-made items
3. How to Initiate a Return
To initiate a return, please follow these steps:
-
Contact our customer service team at customer-service@anabellasfashioncanvas.com within 15 days of receiving your order.
-
Provide your order number and a brief description of the reason for the return.
-
We will guide you through the return process, including shipping instructions.
4. Contact Us
If you have any questions or need assistance, feel free to reach out to our customer service team at customer-service@anabellasfashioncanvas.com.